Skip to content
Vizino AI
  • Portfolio
  • Blog
  • How We Work
  • Engagement Model
  • About
  • LinkedIn ↗

Blog

Thoughts on engineering, code quality, and building better software.

Illustration of workflow diagrams, code books and binary code inside a porthole. Photo by Growtika on Unsplash

Building a Customer Service AI Agent With a Non-Coder

A customer service manager with no coding background built an AI agent that checks bills, answers from a knowledge base, asks a human before risky actions, and emails a report. What the workshop taught me.

Oct 8, 2026
A magnifying glass held up against blurred autumn trees and low sun, with the leaves seen through the lens in sharp focus

The CRAFTS Health Check for Vibe-Coded Codebases

A six-axis diagnostic you can run on any vibe-coded project — what CRAFTS measures, the prompt itself, and how to read what comes back.

Aug 23, 2026
Cover image for the post: Where Vibe-Coding Falls Short (And How to Fix It)

Where Vibe-Coding Falls Short (And How to Fix It)

Five patterns that quietly slow vibe-coding down as it scales — and how to keep the speed without the debt.

Aug 22, 2026

© 2026 Yu-Wen Chen · Ottawa, Canada

  • Email
  • LinkedIn
  • GitHub